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All orders ship within 24 business hours of receiving them. We make all attempts to get them out sooner, if possible.
We offer FREE SHIPPING to the Continental USA on all items.
Please view our shipping map in the Track Your Package Tab above for an approximate time of travel for your order.
10 LBS or less may ship via USPS Priority Mail 2-3 Business day delivery. We also may choose to use FedEx.
10 LBS + will ship via FedEx Home Delivery/Ground with an expectant 2-6 Business Day Delivery.
The most an individual package will weigh is 50 LBS.
Special Orders, Weekends, Holidays, and unforseen acts of nature add additional time.
It has been our experience that most orders take approximately 2-4 days of transit time depending on your location.
We reserve the right to use whichever shipping company we choose.
Special Order shipping is subject to item availability. We can ship 10 lbs or less to AK/HI/PR/USVI at no additional charge. For items over 10 lbs, please contact us for additional shipping charges. Sorry, but we do not ship to APO/FPO or International destination.
If you are not satisfied with your purchase, you may exchange or return it for a refund within 7 days of receiving the item.
All return shipping costs are the responsibility of the customer. We do not issue shipping credits on any return, unless by our own error. No exceptions.
The following items are NOT returnable: Special Order items.
All return items require a Return Merchandise Authorization. (RMA) Please email us to receive your RMA number. Your returned item will be inspected prior to any refund. Shipping charges will not be refunded. We reserve the right to charge a restocking fee of 15%.
Please carefully pack your returned items and ship them via UPS, FEDEX or USPS or any other trackable method.
Be sure the RMA number is clearly marked on the outside of the box. We recommend shipping insurance.
We cannot be responsible for items damaged or lost in transit. Do not tape or write anything on the item or the retail package. If the item is not in original resalable condition, you will be assessed a restocking fee and possibly loss of refund.
***If you order an item and then decide you do not want the item, it is your responsibility to return the purchase to us prepaid. Refusing delivery does not constitute a waiver of your responsibility and any and all shipping charges will be deducted from any applicable refund.***