Why don't you answer your phone?
During the busy season between February-October, we are quite busy stocking, processing, packing, and shipping orders. I cannot always get to the phone as it is ringing. If I do not answer, I would request you shoot a quick email to susi@koifoodshack.net with your request, rather than leave a voicemail. I can respond to your email much quicker than by phone. I am always happy to answer any questions you might have about our product.