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Why don't you answer your phone?

Why don't you answer your phone?

During the busy season between February-October, we are quite busy stocking, processing, packing, and shipping orders.  I cannot always get to the phone as it is ringing.  If I do not answer, I would request you shoot a quick email to kevin@koifoodshack.net with your request, rather than leave a voicemail.  I can respond to your email much quicker than by phone.  I am always happy to answer any questions you might have about our product.